In order to process your order and begin the service, we will require you to submit a copy of your ID (such as Passport or Driving License) and proof of your residential address, as well as proof of the address you want your post to be forwarded to. See below for accepted forms of identification. Please send all your documents to firstname.lastname@example.org
Non-UK residents must provide both documents certified by a Public Notary or Solicitor or Chartered Accountant.
1. Photo identification – Proof of identity
Individuals, individual partners and directors of bodies corporate
- Driving License (with photocard)
- National Identity Card
- HM Forces Identity Card
- A current student card from an educational establishment approved by the Department for Business, Innovation and Skills
- Disabled drivers blue badge
- Certificate of Incorporation
2. Proof of address (provided both name and address is shown)
- Gas or Electricity bill
- Telephone bill (landline only, not mobile)
- Water bill
- Mortgage Statement
- Council Tax bill
- Bank / Building Society statement (includes credit card/store card bill)
- TV license
- Valid insurance certificate
- Pay slip
- P45/P60 statement
- Financial statement (e.g. pension, endowment)
- Current benefit book
- Letter from Benefits Agency
- HM Revenue and Customs Notice of Coding
- Student hall of residence agreement or other proof of accommodation
Any business trading in the UK & Ireland needs a registered business address to do so. We provide prestigious city centre addresses in London, Edinburgh and Dublin which can be used to register a business with HMRC and Companies House.
You can also receive mail to your registered address with our mail forwarding and virtual office services, allowing you to boost your brand by promoting a London, Edinburgh or Dublin city centre address.
Company Address has four office addresses, in City of London, Central London, Edinburgh and Dublin. Each of these addresses is a real office address in a premium business district. We do not use PO Boxes, meaning you will have a full, real address to use to register or promote your business.
You will receive the full, exact address by email upon registration.
You are registered as soon as you click ‘submit’ on the registration form. Your information will be checked and, by law, we are required to take a copy of your ID and proof of address in compliance with our terms and conditions.
In most cases, your registration will be approved within 1 working day and you can start to use your new address as soon as the approval is confirmed via email.
Yes. We are registered with the UK Information Commissioner’s Office and are bound to follow their guidelines. Keeping your information private is very important to us.
We’re very transparent with our pricing and you can see the price of each service, by location, across our website. Prices shown on our site do not include VAT.
You must provide a residential address, which will be kept private, and a ‘registered office address’, which is the official commercial address of your business. Companies which don’t yet have a physical, commercial office (i.e. home-based businesses), those which are based overseas and those which would prefer to register with a more prestigious city centre address, can do so using our registered address service.
More information is provided by Companies House here.
We offer forwarding and/ or scanning of small to large letters and our services do not include parcel handling. In exceptional cases, we can forward parcels up to 2kg in weight and 45x35x16cm in size, but only if an advance notice is given and a prepayment of £20.00 made (handling fee of £5.00 per item applies). Please note that we shall not be responsible for any loss or damage to the parcel whilst held with us and/ or during the delivery via Royal Mail.
Please contact us for more information.
We do not allow pick up of mail at our offices in person because the forwarding address to which we send your mail is verified for security reasons. Your mail will be forwarded the same business day, the cost of which is included in your monthly/annual subscription fee.
For security purposes, your forwarding address must be verified before your registration is approved. To verify your address, we will ask you for:
- A copy of official photo ID e.g. driving license or passport
- Proof of address e.g. a bank statement or utility bill which states the address
Terms and conditions can be found here.
Your safety and confidentiality is paramount to us. We use the latest 128bit SSL encryption from PayPal when you pay for our services, keeping your payment information protected.
No. We believe in our product and so are honest and up front about what we charge. Our pricing is as clear as we can make it and those items that are ‘Extra’ to our standard service are clearly labelled as such before you pay us.
Yours won’t be the only business registered at your new registered address. When giving out your new address be clear to anyone sending you mail that they must include your personal or business name on the envelope or packaging. You must inform us of any personal or business names that you go by, so we can identify which post is yours.
Yes we can, as long as your account with us is still active and the size/amount of post being held is not excessive.
If your forwarding address is outside of the UK, you will need to add additional funds to your account to cover international postage, which can be done in the ‘my account’ area. We’ll email you with instructions once your order is complete.
Unfortunately, we are only providing services for companies, self-employed and sole traders, but not private individuals.
Our addresses are real, physical offices and not PO boxes.
Registered Office Address
We receive your official post and forward it to your forwarding address on the same day by Royal Mail.
Mail Forwarding Address
We receive all your business post and forward it to your forwarding address on the same day by Royal Mail.
Virtual Office Address
We receive all your business post, scan and e-mail it to you on the same day. In addition, we forward it to your forwarding address once a week by Royal Mail. Alternatively, we can shred it at your request.
Unfortunately, you can’t. You don’t actually rent an office, you simply receive mail with our forwarding services.
Unfortunately, we cannot provide this service. You will need to contact Companies House and HMRC yourself in order to give them your new Registered Office Address.
We would recommend our Registered Office Address service.
You can find the prices for all of our different services and locations in our shop.
There are no additional charges as the mail forwarding cost is included in the mail forwarding package. However, if your forwarding address is outside of the UK, you will have to top up a deposit covering the cost of international postage.
If you chose our Virtual Office Address package, the scanning and email service is included in the price. There are no additional charges for scanning.
Unfortunately, scaning and email services can be offered only if you choose a Virtual Office Address. If you choose the Mail Forwarding Address your post will be forwarded to you by Royal Mail.
You are allowed to change your forwarding address once free of charge.
You can cancel our services any time on your online account.
If you choose a yearly package, you will get a discount of 20%.
Upon your registration online we ask you to provide us with a company name, even if it hasn’t been registered with Companies House yet.
We understand that you need an official address to register with Companies House, so we do not require you to be registered before you buy one of our addresses.
Please scan all of the relevant documents and email them to email@example.com.
Unfortunately, we only take online payment upon registration on our website.
Unfortunately, we do not accept payments over the phone. Please make the payment online.
Unfortunately, we don’t accept payments over the phone. However, you can log in to your online account and pay through our website.
As we are based in the UK, you will have to pay VAT on the services that you buy from us.
Simply send an email to firstname.lastname@example.org with your new address.
With our service prices we can handle up to 25 letters per week.
As your forwarding address is outside UK, we would recommend that you take a look at our Virtual Office Address.
The addresses sold by Company Address are located at:
City of London